General Terms and Conditions of Service

Acceptance of terms and contractual changes

The use of the portal implies automatic acceptance of these conditions and all related policies (Privacy, Cookie, Responsible Gaming). We reserve the right to modify or update these Terms at any time for legal, technical, or operational reasons. Any substantial changes will be communicated to users through notices on the platform. Continued use of the services following such changes will be considered as acceptance of the new terms.

Eligibility requirements and account creation

Minimum age and legal capacity

To register on Nine Casino, the user must be at least 18 years old and possess full legal capacity to act according to Italian legislation. The creation of an account by minors is considered a contractual violation and will result in the immediate closure of the profile and the loss of any balances or accrued rights.

Responsibility for profile management

The user is solely responsible for the secrecy of their access credentials (email and password). Every activity carried out through the account is directly attributed to the account holder. It is forbidden to transfer the account to third parties or create multiple accounts for the same natural person (multi-accounting). In case of loss of credentials, the user must immediately contact technical support.

User obligations and prohibited conduct

The user undertakes to use the platform in good faith and in compliance with current laws. The following activities are strictly prohibited:

  • Use of automated software (bots), artificial intelligence systems, or algorithms to manipulate results.
  • Exploiting technical errors or system bugs for personal gain.
  • Abusive, harassing, or discriminatory behavior towards other users or support staff.
  • Using the site for money laundering or any other illegal activity.
  • Attempts to compromise the technical integrity of the infrastructure (hacking, malware injection).

Financial Management and Payments

Transactions and Verifications

Where applicable, deposits and withdrawals must be made using payment methods directly registered to the account holder. We reserve the right to request additional documentation to verify the user's identity and the origin of funds. Financial operations may be subject to technical processing times beyond our control.

Fees and Charges

The user is responsible for any fees applied by their bank or payment method provider. Any tax burdens arising from the use of the platform, according to Italian law, are the sole responsibility of the user.

Risk Disclosure and Service Outcomes

The user acknowledges that the use of online entertainment services carries an inherent risk of financial loss. No guarantee is provided regarding the outcome of activities or the achievement of winnings. All results are determined by certified random generation systems to ensure fairness and unpredictability. Participation is at the user's sole risk and peril, and the user declares to be aware of the probabilities associated with such services.

Intellectual Property Rights

All content on the platform, including texts, graphics, logos, icons, images, audio clips, software, and source code, is the exclusive property of Nine Casino or its licensors. Such materials are protected by international copyright and intellectual property laws. Reproduction, distribution, modification, or publication of any part of the site without our prior written consent is prohibited.

Third-Party Links and External Services

The site may contain links to platforms managed by third parties for informational or service purposes. Nine Casino has no control over such sites and assumes no responsibility for their content, privacy policies, or business practices. Access to external links is at the user's sole discretion and risk.

Limitation of Liability and Exclusion Clauses

To the maximum extent permitted by applicable laws in Italy, Nine Casino shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the platform. The service is provided "as is" and "as available," without guarantees of absolute continuity in the event of global technical interruptions or extraordinary maintenance.

Suspension and Termination of Relationship

We reserve the right to temporarily suspend or permanently close a user's account in case of violation of these terms, suspicious activities, or to comply with judicial authority orders. The user has the right to request the closure of their account at any time by contacting customer support.

Applicable Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the legislation of the Italian Republic. For any dispute arising from the interpretation or execution of this agreement, the court of the user's place of residence or domicile, if located in Italy, shall have exclusive jurisdiction.

Official Contact Details

For legal communications, technical assistance, or complaints, the references are as follows:

Company Name: Nine Casino Digital Solutions Registered Office: Via Montenapoleone 8, 20121 Milan, Italy Phone: +39 02 8456 7123 E-mail: [email protected]

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